Hi Rami, Thank you for contacting us.
As per the record, the order 12386992 has been placed under pending due to to unsuccessful payment. The payment has been declined by the card issue. You are advised to contact your card issuer for further assistance as they did not provide us with more information due to confidentiality. Alternatively, you may:
1. use another card to place an order
2. attempt to use your card via PayPal option
Thank you and apologizes for any inconveniences caused.