your card cannot be procced

Posted over 3 years by Sajjad

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Sajjad

when i entre my card detail and click on buy, it says ur card cannot be procces plz try another card, what should i do? 

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Sheila

Sheila posted over 3 years

Hi Rami, Thank you for contacting us. 


As per the record, the order 12386992 has been placed under pending due to to unsuccessful payment. The payment has been declined by the card issue. You are advised to contact your card issuer for further assistance as they did not provide us with more information due to confidentiality. Alternatively, you may:


1. use another card to place an order

2. attempt to use your card via PayPal option


Thank you and apologizes for any inconveniences caused.


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R

Rami posted over 3 years

The same thing is happening to me what did I do to solve the problem

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Barath

Barath posted over 3 years

Hello Sajjad,


As we checked in the system, we came across two order numbers: 12375763 and 12375940 under your account ID, 4603503. 

It appears that the payment for your order has been declined by the card issuer. 

You are advised to contact your card issuer for further assistance as they did not provide us with more information due to confidentiality. Alternatively, you may:


1. use another card to place an order

2. attempt to use your card via PayPal option


Thank you and apologizes for any inconveniences caused.


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