my order 12363911 dont want to pass verifying
In regards to your order 12363911, we have forwarded your submitted documents to the respective department for review and approval purposes.
This process typically takes 12 working hours to complete as the team In charge is currently outside office hours. You will be notified by ticket ID: 304150 once there is an update on this matter. Meantime, please bear with us.
Thank you for your patience.