I did not receive the item
Order # 12240636 (28 Feb 2019)
Hi CamaraLillyenbTV ,
Regarding your order, we have received a cancellation request for the order and proceeded to cancel / refund accordingly back to your payment account.
We are sorry for any inconvenience.
We noticed that you have submitted a ticket in regards to your order 12258415. For any further update/correspondence on the order, kindly refer to this ticket ID#299934 instead. We thank you for your patience and apologized for any inconveniences caused.