payment made but system show payment no received

hi yesterday i got puchase divine orb at g2g with 

ant_girl but the first time i made payment sucess there showing payment not received but my account credit is already decuct Rm33.95 please help to solve it, Thanks

Hello, Issac. Please be informed that your order 12035614 has been canceled into store credit which you can proceed to place a new order as you wish.

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