Stuck Verifying for 4+ hours

Posted almost 4 years by Marie

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Marie

Hi, I ordered a $50 karma koin and its been pending since 7 AM its now like 2PM and its still verifying this is longer than the 30 minute wait time they usually give

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kartikasari

kartikasari posted almost 4 years

Hi Marie,


We would like to inform you that the order has been flagged by the system for review and verification.

The verification process serves to safeguard the credit card or PayPal owner against identity theft, fraud and unauthorized payment. Hence, it is required for the information provided to be verified for accuracy and legitimacy as part of the standard security check for all online transactions.  

This process may take about 5 hours from now to complete as the team in-charge is unavailable outside office hours. You will be notified immediately via a separate email once there is an update on your order.  

Please accept our sincere apologies for the inconvenience caused.

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M

Marie posted almost 4 years

Id like to also add that its already taken the money out of my bank account.

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