error code

Posted about 4 years by David

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David

 I buy card game for JX Online( Global) and I put the code in and they don't get anything JP or money to my game account???

I call to JX Online ( Global) and they said ask you guys about that problem--Offergamers.

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Carmen L.

Carmen L. posted about 4 years

We have a generated a ticket for you in regards to this issue (Ticket ID: 272713). For any further updates/correspondence on the issue, kindly refer and reply to the given ticket ID. We hope this helps. 

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Aiman

Aiman posted about 4 years Admin

Hi David,


Please file a report and attach the two (2) screenshots required in JPEG/PNG/PDF format by emailing to support.cdk@offgamers.com or fill in the Game Code Issue Submission Form


1. Code viewed from your order page
2. Error message


We will only be able to escalate your code issue to the Personnel In-charge when we have received the screenshots as  requested above. You will be notified by email once we have received the updates on this matter. We thank you for your patience and understanding.


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