help still verifying

Order Number: 11268243

1 person has this problem

same problem ORDER # 11783467 is still verfinig after 35+ minutes

Hi Samer

The order 11783467 is queued for the payment review. It's a compulsory process initiated by the system to validate the source of the payment in order to prevent unauthorized payments. However, as it is currently outside office hours, the team in-charge is currently unavailable and is not operating. They work from 9.30am-6.30pm +8GMT. The review expected to be completed in 2-3 hours time. Rest assured, we will notify you via email as soon as we have received updates from them regarding this order.

We would like to apologise for the inconveniences caused and we truly appreciate your patience with us.

ORDER # 11794020 please check asp thank you

Hi fayza,

Please be informed that your order was duly completed and the code(s) has been delivered to your OffGamers account. 

Thank you for shopping at OffGamers.

ORDER # 11886215 still verifying!

Hi mpghgravity,

We would like to inform you that the order has been flagged by the system for review and verification.

The verification process serves to safeguard the credit card or PayPal owner against identity theft, fraud and unauthorized payment. Hence, it is required for the information provided to be verified for accuracy and legitimacy as part of the standard security check for all online transactions.  

This process may take about 14 hours from now to complete as the team in-charge is unavailable outside office hours. You will be notified immediately via a separate email once there is an update on your order.  

Please accept our sincere apologies for the inconvenience caused.

ORDER # 12102723 still verifying. Pls check thank you!!!!!

Please accept our apologies for the delay in processing your order. However, before we could proceed in processing the order, additional verification is required which is in accordance with our company's procedure. We have informed the Personnel In-charge to expedite the procedure and we will notify you once there is any update. For the time being, please do bear with us.

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