Order number 11106514

Posted about 4 years by Hashem_bahgat

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Hashem_bahgat

My order is pending and says its payment not received while the sum got deducted from my account.

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Sheila

Sheila posted about 4 years

We have notice that you have raised Ticket #258840 in regard to this matter. We  will liaise to you through the ticket and this thread will be closed. Thank you for your understanding.

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Sheila

Sheila posted about 4 years

Thank you for contacting us! Please reply to the internal email that we have sent by attaching the following document for payment verification:


1) Screenshot/digital image of the payment receipt


You may acquire the images with a camera phone or scanner. The content of the receipt has to be clear and should be saved in JPEG, PNG or PDF format.


We will be waiting for your speedy reply. Thank you for your cooperation.


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