Invalid code in ORDER# 9778560 (TWD2,000 PSN Card (TW) Bundle Promo)

Hi,  I bought 2 PSN cards, the codes are invalid. I have created a ticket (Ticket ID: 210827) and also submitted a form in Game Code Issue Submission Form but still haven't received any updates. 

Can you please check my order again, thanks!

Hi Tong,

Your reported issue is already being attended to via ticket ID #210827, we shall keep you posted through the ticket/email accordingly upon available updates. Our sincerest apologies for the inconveniences caused.

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