Pending

Posted about 5 years by Pablo

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Pablo

My Order# 9423641 is still pending. The payment was taken out of my card.

Please assist!

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Hill

Hill posted about 5 years Admin

It will be reflected back to your account, Pablo.

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P

Pablo posted about 5 years

 But The payment was taken out of my card..as seen in the picture

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Hill

Hill posted about 5 years Admin

Payment was authorized by your card issuer, rendering the debiting of your card, but subsequently canceled by the gateway which refused it.

 

As we are just the merchant in the transaction, the gateway will not be disclosing their reasons, you may perhaps contact your card issuer to request them to find out from our payment gateway Adyen regarding the cancellation.

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