Solved

Status: Verifying - Stuck

Please check my Order Number: 9274544


how long should i wait.  In your website says instant delivery for the steam wallet code after payment made.



ORDER# 9274544 (2017-10-15 18:37:49)

STATUS: Verifying   

PRODUCT LIST QTY. AMOUNT
USD10 Steam Wallet Code (Global) Discount Promo 1 US $9.87
  Sub Total: US $9.87
Payment Method: PayPal EC (Wallet) Processing Fee: US $0.56
  Estimated total: US $10.43

Hi Erick,


Please check your email as we have updated your order accordingly.


Thank you

i have check steam wallet code still not send from me..




Sorry but my problem still not solved...

 

Hi Erick,


Ticket ID: 190083


Thank you for contacting us! Thank you for shopping at OffGamers for all your gaming needs! However, there seems to be a problem with your payment method. We suggest using the following payment options to make your purchase if you do not feel comfortable submitting information over the internet. Once payment is received via these methods your order will be processed immediately without hassle: 

 


1. Alipay

2. Bitpay

3. Boleto Bancario

4. CDM Deposit

5. CashU

6. Others


If you still prefer using (original payment method), we will need you to upload the following documents here, for a one-time authentication process. 


1. A valid photo identification (which has not expired revealing your name and address that matches the billing address of your credit card).

2. A copy of the front of your credit showing only the first 6 digits and last 4 digits.

3. A copy of the back of your credit card with signature.

4. Utility bill that matches your billing information.


Your information will be kept private and secure, but for security purposes, please blank out the CVV and credit card digit impressions shown at the back the card. For a guideline on how to blank out sensitive information on a credit/debit card, please click here

 



Regards,

Khairul
(Customer Experience Team)

Is this your reply i cannot give you my card information i trust only paypal for the payment..


We are sorry but sometimes there is some extra verification for our customers. This is only for one-time verification. If you do not wish to proceed with the verification, you still can purchase with us using Western Union, Wire Transfer, Web Money or MoneyGram as these payment methods will skip most of verification.


Thank you

Still not solved ...please solved my order..

DATE ORDER # STATUS PRODUCT  AMOUNT
2017-10-15 18:37:49 9274544 Verifying
   

   
US $9.87

 

Payment sent to OffGamers Global Pte Ltd

 

15 October 2017 at 6:38:25 PM GMT+8

Transaction ID: 18F09817ET686540M

 

Payment Status: COMPLETED

 

Payment Type: Checkout

 

Gross amount

-$10.43 USD


My transaction that paypal already paid my request and completed.


Date Type Name Subject Gross Amount Fees Net Amount
10/15/2017 General Credit Card Deposit 40.59 QAR 0.00 40.59
10/15/2017 General Currency Conversion -40.59 QAR 0.00 -40.59
10/15/2017 Express Checkout Payment "OffGamers Global Pte Ltd" Purchase from OffGamers Store #92? -10.43 USD 0.00 -10.43
10/15/2017 General Currency Conversion 10.43 USD 0.00 10.43
Total 0.00 QAR 0.00 0.00
Total 0.00 USD 0.00 0.00

Hi Erick,


This is one-time verification. Please follow the instructions on the email that we have sent to you previously. We appreciate your understanding regarding this matter.

What happen to my order guys 


Purchase from OffGamers Store #9274544

Hi Erick,


Your order 9274544 is canceled and refunded due to the dispute you opened. Kindly place a new order again.


Thank you

hi! LOOKING FOR HELP ON ORDER  9281334 TY!


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