Solved

Accessed Denied Game Code Issue Submission Form

 try to submit a problem for a used Itunes Code, but i can't submit the form. got an access denied page.


denied.PNG denied.PNG
13.2 KB

Hi Wilson,


Regarding your code Issue, we advise for you to kindly submit to us a screen shot of the following in order for us to get this issue reported to the CDKey management so that they can investigate this issue with the publishers of the code as we have no direct access to the publisher's systems. 


1. Screen shot from the Offgamers order history page showing the CD Key product codes.
2. Screenshot of the error you received on your account during redemption 


Please send the screenshot to support@offgamers.com or support.cdk@offgamers.com


Thank you

Hi Wilson,


We have escalated your issue to the respective department. You will receive a notification when it has been submitted for investigation. We will close this thread and any further correspondence, we will notify you through ticket #188596.

Please help me to this issue the e- pin you give to me has o balance

please solbe this issue

Hi there celco,


Our support team have replied to your concern via email ticket ID #440477. Kindly refer the stated email from your inbox to notice the current update and for further assistance.


Thank you.

what day i expect that this issue will solve

You may refer back to the email you had sent us under Ticket ID: 440477 as the time frame provided is within 3-4 working days.


Comments to this discussion are now closed!