Accessed Denied Game Code Issue Submission Form

 try to submit a problem for a used Itunes Code, but i can't submit the form. got an access denied page.

denied.PNG denied.PNG
13.2 KB

Hi Wilson,

Regarding your code Issue, we advise for you to kindly submit to us a screen shot of the following in order for us to get this issue reported to the CDKey management so that they can investigate this issue with the publishers of the code as we have no direct access to the publisher's systems. 

1. Screen shot from the Offgamers order history page showing the CD Key product codes.
2. Screenshot of the error you received on your account during redemption 

Please send the screenshot to or

Thank you

Hi Wilson,

We have escalated your issue to the respective department. You will receive a notification when it has been submitted for investigation. We will close this thread and any further correspondence, we will notify you through ticket #188596.

Login to post a comment