Pending status for 4 hours

The status of my order is pending for 4 hours.
I contacted the support several times but haven't recieved any information.
Can somebody please help me

Order Number: 9182659

Hello Jimmy,

Please accept our apologies for the delay in completing your order. There was an issue with the Payment Gateway and our Technical team has rectified the issue. Your order 9182659 is completed and the code has been delivered to your OffGamers account.

If you have any further question, please do email us at

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