Solved

Verifying payment

I have already updated my information and the payment has been deducted from my Skrill wallet, but the payment is still verifying. It has been over 2 hours since the transaction. Is there a way for the transaction to be completed ASAP? Thanks!

We have responded to your email accordingly.

What happen verifying order

Hi John,


We have forwarded the documents to the respective department for review and approval.  This process may take another 4-6 working hours for update as the team in-charge is unavailable outside office hours.  You will be notified by email once there is an update on this matter.  Thank you for your patience.

it say payment received and verifying 5-30 minutes it has been exhausted what is wrong

Hi Ola, 


We are sorry to inform that your order 16593011 has been cancelled and refunded back to your PayPal account. You may check your account accordingly. Kindly write to us at support@offgamers.com for further assistance. Thank you. 

Waiting on verification again

Dear Christie,


We would like to inform that your order has been delivered and you may view the product code following the guideline below :


1> Visit this link: https://www.shasso.com/index.php/site/index/c/MyStoreOrders/a/index


2> Click on the order number <17894579>


3> Click "Show Code"


Apologies for the wait while the order was authenticated. Thank you 

Same problem here my purchase its stuck in verifying, I uploaded my id documents and my photo. You allrdy charged my credit card so if you dont give me back my money im going to sue you. My order is #17913967

To receive prompt assistance related to G2G matters, kindly submit your ticket via the link provided below:


http://support.g2g.com/support/tickets/new


Alternatively, you may send an email to support@g2g.com.


Thank you.


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