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Why is the order status pending again?

购买订单号码# 8582776

已收到付款

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13 May, 2017 
We regret to inform that this order is currently pending for verification purposes. Rest assured that the respective department has been notified to check and we will notify you via email once we have the received their reply.

We thank you in advance for your patience and understanding. We truly apologized for the inconveniences caused.

Our respective department is currently verifying your order due to security reasons. We have to manually check your order and we do apologize for the delay. As this is one of our internal flows that applies to all of our customers to prevent any  

fraudulent cases towards our customers and us eventually. Your order shall be updated soon and your patience is truly appreciated. 



您的订单8582776已完成, 2,000新台币 Steam Wallet 充值卡 (台湾) 已发送到您的账户内, 请查收。 谢谢。


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