Payment Received Contact us here. Order# 8458283 (2017-04-10 21:03:48) Status: Verifying

Posted over 5 years by jian

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 where is my code ?   wait for 2hours  still nothing   

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Kenny Lim

Kenny Lim posted over 5 years

Hi Jian, 

We regret to inform you that we are unable to take your order by credit card or PayPal at this time due to security purposes by our management team resulting in a cancellation of this order. 

We will issue a refund to your PayPal account within 48 hours, and the funds should be available to you within the same day or 5 business days. Refunds for Credit Card purchases may take a period of 2 weeks for the refund to reflect in your account. Please contact us at for more information on the status of your payment refund.

We thank you for your patience and please accept our sincere apologies for any inconvenience caused.

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kartikasari posted over 5 years

Hi Jian,

Please be advised that all online payments made by Credit Card, Paypal or Skrill is subject to successful verification before the given time-frame is to take effect.  The verification process actually safeguards the payment instrument owner against identity theft, fraud and unauthorized payment.

Hence, it is required for the information provided to be verified for accuracy and legitimacy as part of the standard security check for all online transactions. You have actually notified via email immediately upon available updates thus far.

Hope this clarifies.

Please accept our sincere apologies for the inconvenience caused.

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jian posted over 5 years

Guarantee instant to 15 minutes online delivery! Guarantee Instant to 15 Minutes Online Delivery!
OffGamers is committed to deliver all your purchases on Game Cards, Game Portal Cards or Gaming Tools online within 15 minutes, if not instant! We want you to be able to enjoy gaming sessions seamlessly rather than waiting for what you have purchased.
Terms & Condition:-
› Applicable to only Game Cards, Game Portal Cards or Gaming Tools CD-Key products falls under this commitment.
› OffGamers Terms & Condition, Payment Policy and Privacy Policy Applies.
we don't sleep, 24/7 customer service We Don't Sleep, 24/7 Customer Service
We have our customer service teams running on shifts, in order to make sure that all our worldwide transactions and needs are effectively handled. If there should be any unforeseen issues, you can be assured that you will definitely be attended to.

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