Pending

Posted over 5 years by Sardar

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Sardar

My Order continues to say Pending then says no payment was made.

I do not understand. The money was offered. Was it less than the amount required for the top up to be accepted?

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20 Comments

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Carmen L.

Carmen L. posted over 3 years

Hi faisal 


Kindly refer to the ticket you have submitted in regards to this issue as our representatives have already explained to your regarding the order's status (Ticket ID: 314310). 

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f

faisal posted over 3 years

my  order number 12666747 is pending even tho the money was taken !

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Hill

Hill posted about 5 years Admin

Alright, Ramao. Good night :)

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r

ramao posted about 5 years

ok all good right now, thanks & good nite ;>

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r

ramao posted about 5 years

i had made my payment but it still pending & not receive in here. ORDER# 9453838  please check asap as i really dont want to missed a limited sale left. thanks

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kartikasari

kartikasari posted about 5 years

Hi danish,

Both orders were duly completed and delivered as communicated through your submitted ticket inquiry earlier.

 

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d

danishdeecondor posted about 5 years

when do they approved it because im still waiting my pending to verify it

Order Number: 9444188

Order Number: 9444115
Order Date: Saturday, 25 November, 2017

I got 2 orders

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Hill

Hill posted about 5 years Admin

Hello, Sara. Your order is completed and delivered now.

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s

sarapuddinj posted about 5 years

Order Number: 9363343

still pending


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Aiman

Aiman posted about 5 years Admin

Hi Jack U,


It appears that your latest order already been completed by the system. As for the pending order, it shows the payment as refused and you may contact your Bank or Card issuer to inquire further regarding this matter.

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J

Jack U posted about 5 years

my order is #9321841, money was taken out of my account but still says no payment was made.

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Hill

Hill posted about 5 years Admin

There is no payment from your pending order, Eirik.

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e

eirik posted about 5 years

my order is #9311643 and its still pending, help!

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kartikasari

kartikasari posted about 5 years

Hi Z,
Your order is pending for echeck clearance. PayPal did not provide an estimated time on when the echeck will be cleared. We will notify you once we have received the notification from PayPal that your e-check is cleared.

If you do not wish for the echeck clearance, please do contact PayPal as there is no option for us to cancel this payment for you. We thank you for your patience and support.


How do I avoid sending an echeck?

 

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Z

Z posted about 5 years

hello my order number
#9271018 is pending can someone help

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Aiman

Aiman posted over 5 years Admin

Hi Hisham,


We would like to inform that your order has been completed now and you may check your OffGamers account for the update.


Thank you

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H

Hisham posted over 5 years

My order #8933169 is still pending. The payment was taken out of my card.

Please assist!

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Aiman

Aiman posted over 5 years Admin

Hi Sandar,


Referring to your pending order with us, it appears that the transaction for the order was unsuccessful and refused by the payment gateway due not approval issue. You may try to place a new order again or you can contact your credit/debit card for more information regarding this matter.


Kindly contact us at support@offgamers.com should you need any further assistance for the order.

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S

Sardar posted over 5 years

8345006 


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S

Sardar posted over 5 years

Or was there no money offered and wrong iteration of account details?

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