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Hi I have placed my order 4 days ago yet have not received it yet. My order number is 8103092
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15 Comments
Yap posted almost 6 years
Hi Atsuko,
We apologize to you that your order has been canceled as it has failed to pass our verification process. Your payment will be reinstate back to your card in 15 days. You may check with your bank by that time for the updates of your card statement.
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Atsuko posted almost 6 years
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Aiman posted almost 6 years Admin
Hi Mark,
Kindly login to your OffGamers account to view the code as your order already been completed now.
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mark posted almost 6 years
I ordered a 1000 JPY card and it's currently verifying. When will it be finished?
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Aiman posted almost 6 years Admin
Hi Bakary,
Regarding your inquiry, we advise for you to kindly submit to us a screen shot of the following in order for us to get this issue reported to the CDKey management so that they can investigate this issue with the publishers of the code as we have no direct access to the publisher's systems.
1> Screenshot of your order showing the code you have received
2> Screenshot of the error you received on your account during redemption
Kindly do not crop the pictures and you may save them as .jpeg/.png format. Attach them and email it to support@offgamers.com.Thank you
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Bakary posted almost 6 years
i got the code, but the prepaid card comes with a password also that I need. Is there any way I can get it?
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Aiman posted almost 6 years Admin
Hi Bakary,
Your order appears to be completed on the system now. Kindly login to your OffGamers account to check for the update.
Thank you
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Bakary posted almost 6 years
hey mine is still verifying and it already took the money from my account my order: 8207976
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Yap posted about 6 years
Hi Joker2k3,
Do send an email to our support@offgamers.com regarding your issue.
Thank you.
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joker2k3 posted about 6 years
plssslet me in this game
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Hill posted about 6 years Admin
Hello, Milos. Your order has been completed and gold will be credited to your account in shortly.
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Yap posted about 6 years
Hi Ray,
Your order is now completed. You may get your card code from your order page now.
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Aiman posted about 6 years Admin
Hi Ray,
Currently we are unable to provide an exact date on when the product will be available again on our website. However, the restock is now in progress, and we shall have you updated as soon as the stock is replenished. We thank you for your patience and apologized for any inconveniences caused.
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Ray Chew posted about 6 years
Hmmm I understand, but I need it before the end of 7th of January. Is that possible?
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Hill posted about 6 years Admin
Hello. Ray. We have checked with our publisher and it will be restock at soonest time. Rest assured, you will be notify via email once there is an updates.
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