Verifying Order

Posted about 6 years by Ray Chew

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Ray Chew

Hi I have placed my order 4 days ago yet have not received it yet. My order number is 8103092

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Yap

Yap posted almost 6 years

Hi Atsuko,


We apologize to you that your order has been canceled as it has failed to pass our verification process. Your payment will be reinstate back to your card in 15 days. You may check with your bank by that time for the updates of your card statement.

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A

Atsuko posted almost 6 years

i order itunes gift card for uk, and it's now verifying. when the verification completed and i can receive my gift card ?


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Aiman

Aiman posted almost 6 years Admin

Hi Mark,


Kindly login to your OffGamers account to view the code as your order already been completed now.

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m

mark posted almost 6 years

I ordered a 1000 JPY card and it's currently verifying. When will it be finished?

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Aiman

Aiman posted almost 6 years Admin

Hi Bakary,


Regarding your inquiry, we advise for you to kindly submit to us a screen shot of the following in order for us to get this issue reported to the CDKey management so that they can investigate this issue with the publishers of the code as we have no direct access to the publisher's systems.


1> Screenshot of your order showing the code you have received
2> Screenshot of the error you received on your account during redemption


Kindly do not crop the pictures and you may save them as .jpeg/.png format. Attach them and email it to support@offgamers.com.

Thank you

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B

Bakary posted almost 6 years

i got the code, but the prepaid card comes with a password also that I need. Is there any way I can get it?

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Aiman

Aiman posted almost 6 years Admin

Hi Bakary,


Your order appears to be completed on the system now. Kindly login to your OffGamers account to check for the update.


Thank you

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B

Bakary posted almost 6 years

hey mine is still verifying and it already took the money from my account  my order: 8207976

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Yap

Yap posted about 6 years

Hi Joker2k3,


Do send an email to our support@offgamers.com regarding your issue.

Thank you.

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j

joker2k3 posted about 6 years

plssslet me in this game

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Hill

Hill posted about 6 years Admin

Hello, Milos. Your order has been completed and gold will be credited to your account in shortly.

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Yap

Yap posted about 6 years

Hi Ray,


Your order is now completed. You may get your card code from your order page now.

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Aiman

Aiman posted about 6 years Admin

Hi Ray,


Currently we are unable to provide an exact date on when the product will be available again on our website. However, the restock is now in progress, and we shall have you updated as soon as the stock is replenished. We thank you for your patience and apologized for any inconveniences caused.

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R

Ray Chew posted about 6 years

Hmmm I understand, but I need it before the end of 7th of January. Is that possible?

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Hill

Hill posted about 6 years Admin

Hello. Ray. We have checked with our publisher and it will be restock at soonest time. Rest assured, you will be notify via email once there is an updates.

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