I purchased 4000 gold buy did not receive it

i ordered 4000 gold for bleach online and it says

"Awaiting Payment No payment was made for this order. If this is a mistake, let us know immediately here."

But i already payed and have my paypal receipt with me that the money has already been sent and money deducted from my account already. i've bought gold many times, and this never happened before.

I have the paypal receipt and and email confirming it.

Order number: 8105083

Amount: 129.51CAD

Character name: Pussy

Server: US466


Your order 8105083 has been completed. The gold has been topped up to your character.

Thank you.

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