Offgamers-Take my money?

I made an order of about 102 dollars for dragon ball online, and the order just disappeared and my account suddenly has paypal and visa option disappear. I paid for my order and it disappears?

Now it wont even let me charge to dragon ball online, what's going on?

Here a picture of the payment.

We are sorry to inform you that we are unable to take your order by credit card or PayPal at this time resulting in a cancellation of this order. We apologize for the inconvenience caused.

We will issue a refund to your PayPal account within 48 hours, and the funds should be available to you within the same day or 5 business days. Refunds for Credit Card purchases may take a period of 2 weeks for the refund to reflect in your account. Please contact us at for more information on the status of your payment refund.

If you wish to BYPASS OffGamers verification process, please consider these alternative payment options. Once payment is received via these methods your order will be processed immediately without hassle:

1. Alipay
2. Bitpay
3. Boleto Bancario
4. CDM Deposit
5. Others

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