Stuck on Verifying

Posted over 6 years by Hassan

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H
Hassan

I purchased 1030 Aeria points, why is it still verifying when your product says it is instant?

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Aiman

Aiman posted over 6 years Admin

Hi wendypaw1234,


It seems that your orders has been refused by payment gateway due to approval issue. For this issue, try to place the order again and ensure you have entered the correct details during the checkout process, if the problem persist you will need to contact your bank or card issuer to inquire further about the authentication/authorization of the payment from your card.


Thank you

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Aiman

Aiman posted over 6 years Admin

Hi wendypaw1234,


Kindly send us an email at support@offgamers.com and provide your order number for our respective team to check further.

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w

wendypaw1234 posted over 6 years

why do it keep saying try again

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Aiman

Aiman posted over 6 years Admin

Hi Hassan,


It appears that your order has been completed and the code can be viewed on your OffGamers order history page.


Thank you

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