Doesn't show my purchase in the buy order

Posted over 6 years by Cody

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Cody

I can't find my order in the buy order and the money was already taken out of my bank account

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Aiman

Aiman posted over 6 years Admin

Hi Cody,


Pertaining to your order, It has been cancelled since system trace open Proxy/VPN. You may try again to place a new order once proxy/vpn has been removed to ensure your next order will be proceed accordingly by system.

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C

Cody posted over 6 years

Thank you

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Aiman

Aiman posted over 6 years Admin

Hi Cody,


We apologize since order 7357111 has been cancelled by system due to Proxy/VPN issue. As for the payment, it will be reversed and should reflect back to your card account within 3~14 working days. Kindly try to place a new order once remove Proxy/VPN and system should proceed the next order accordingly.


We thank you for your patience and apologized for any inconveniences caused.

 

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