Solved

Doesn't show my purchase in the buy order

I can't find my order in the buy order and the money was already taken out of my bank account

Hi Cody,


We apologize since order 7357111 has been cancelled by system due to Proxy/VPN issue. As for the payment, it will be reversed and should reflect back to your card account within 3~14 working days. Kindly try to place a new order once remove Proxy/VPN and system should proceed the next order accordingly.


We thank you for your patience and apologized for any inconveniences caused.

 

Thank you

Hi Cody,


Pertaining to your order, It has been cancelled since system trace open Proxy/VPN. You may try again to place a new order once proxy/vpn has been removed to ensure your next order will be proceed accordingly by system.


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