Bank processed, but no card recieved

My transaction was processed through the bank to buy a 1M VTC game card. The money has transfered out of my b ank but I have not gotten the card, order is set to processing for more than 2 hours. ORDER# 7345954 

Hi Kody,

We have escalated your issue to our respective team for further checking. Kindly be patient as we will get back to you soon. Thank you.


Please be informed that your order is now completed and the code(s) has been delivered to your OffGamers account. To learn how to retrieve your game code(s) please CLICK HERE.

Thank you for shopping at OffGamers.

Hi Cody,

We apologize since order 7357111 has been cancelled by system due to Proxy/VPN issue. As for the payment, it will be reversed and should reflect back to your card account within 3~14 working days. Kindly try to place a new order once remove Proxy/VPN and system should proceed the next order accordingly.

We thank you for your patience and apologized for any inconveniences caused.

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