After waiting for a long,, i was lose my money. Please fix it soon.

Regarding your order , we are still awaiting you to update your valid billing address and get your PayPal email address verified.

Hi Mayrisara,

It seems that your order is already completed. As for your billing address, we have noticed that you have updated it back to your previous information. Kindly update your billing address again in order to avoid any of your future orders being delayed again.

Thank you.

Hi, can you help me with this order? 7338170

Hi caesarecard,

We have checked on the transaction but we are unable to locate the payment for your order. 

If your account has been charged, kindly provide a screenshot/image of your payment receipt. Once we have your receipt, our finance department will check on the updates of your payment. This may take up to 24 working hours for payment confirmation.

If your account is not charged with any amount, you may just cancel/ignore the pending order and proceed to place new orders. Thank you.

Should you have any inquiries, please do not hesitate to send us an email at

Where do I post the screenshot?

Hi caesarecard,

You may send us an email that including the screenshot of the payment receipt at so that we can assist you to check further.

Thank you for your cooperation.

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