I was given four codes that did not work.
I made a purchase of four karma koin/coin cards and when I went to enter the first code, it did not work.
Second code, did not work.
Third code, did not work.
Fourth code, also did not work.
I have contacted "Live support" and still have not received a reply.
I'd like working codes or my money back.
As per our conversation in the emails, we have forwarded your request for a refund to the respective department. We will notify you once it has been done. Thank you for your patience.
Please be informed that the issue has since been rectified. Kindly redeem again using the same codes and let us know if you still having the same problem.
Thank you so much for your assistance and for getting the matter solved rather quickly.
I'll be back in a few weeks for more purchases :)
You're welcome. That's what we're here for :)
Have a great day!
Did her issue get solved in 6 hours???!?! While I have been waiting for 5 days for a solution.