Solved

Stuck on Verifying

How long does it take to verify? been waiting for 30min or so now


1 person has this problem

It seems like you still did not submit your utility bill and back of your credit card image.

I don't have a utility bill I'm only 19. I guess i will just use SeaGM instead of offgamer from now on......

You can submit either your bank statement or official letters has your billing address

Like I said, I am only 19 i don't keep track of this stuff. I have a job that i use for buying games.

anyway thanks for attempting to help I will just go to another site to buy what i need.

Your order was subsequently cancelled and refund was initiated back through the original payment mode as per your request.


We are sorry for any inconveniences this may have caused.

like me here is my order number : 9865017

Hi helwanmerah,


Your order had failed our verification process which renders online payment modes unacceptable and order subsequently cancelled so we could return your payment.


You would however be more than welcomed to instead re-order via the other alternative payment modes now being offered as you checkout.

Hello, my order is stuck as well


Hi Damian,


It seems that your order has been completed now and you may login to your OffGamers account for the update.


Thank you

i changed the first and last name and it still verifying

i have to put the 100$ gift card on the ps4 at 7pm please help me 


Hi Pog, 


Order 9900458 was duly completed and code delivered to you some 10 minutes ago.  It also appears that you have already viewed the code from your end, so thanks for your purchase.

Same issue here, stuck at verifying. Please help. thank you!

Hi Kelvin Jay,


We would like to inform you that the order 11797932 has been flagged by the system for review and verification.

The verification process serves to safeguard the credit card or PayPal owner against identity theft, fraud and unauthorized payment. Hence, it is required for the information provided to be verified for accuracy and legitimacy as part of the standard security check for all online transactions.  

This process may take about 9 hours from now to complete as the team in-charge is unavailable outside office hours. You will be notified immediately via a separate email once there is an update on your order.  

Please accept our sincere apologies for the inconvenience caused.

i'm stuck at verifying 


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