Solved

6-hour verification with no code in return

Hi,

I am a PLATINUM member. I have paid many times with no problem, but I was asked for verification yesterday, and I submitted all documents as required. The verification is no problem to me, but why do you advertise immediate delivery or at least 15 minutes?

My order is #5920020. Please check all my submitted documents and send me the code now.

Thanks

Hi Nyuyen,


We have forwarded your submission to the respective department for review now. Once the document has been approved, we will proceed with your order accordingly and notify you via email. We thank you in advance for your patience and we do apologize for any inconvenience caused.

Hi there,

Our sincerest apologies for the delay and your purchase is now completed as the verifications have been successfully done.

 


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