Solved

2 Gift card xbox live are not active yet

I have bought 2 gift card each value 10$ , these gift card are not active yet!

 Hi Mattia,


As for your Issue, we still waiting for our respective team to conclude their investigation and will get back to you once there's any update for the order. We thank you in advance for your patience and we do apologize for any inconvenience caused.

The new codes that you sent me do not work ! a code has already been used , the other code is not recognized
The new codes that you sent me do not work ! a code has already been used , the other code is not recognized

Hi Mattia,


Kindly provide screen shot for the error on the new code you had received and we will escalate again for our respective team to investigate further.

Hi Mattia,


Regarding purchase 5895672, we were informed by the CDKey team that they have responded to you accordingly via their support mailbox.


Sorry for the inconveniences caused and have a great week.

 


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