Bought xbox 10$ gift card - Code not yet activated.

Posted about 8 years by Tibor

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Tibor

Hi there!.


As the topic title states, i've bought a 10$ US xbox gift card, whenever i try to enter the code, i keep getting the following message : ''this code has not been activated, try at a later time''.


So i'm assuming this is an error on Offgamer.com part, and they just need to activate the code?, if so.. would you kindly activate my code ?.


Thank you :)

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Elizabeth

Elizabeth posted about 8 years

Hi Tibor,

The CDKey team seemed to have responded to you via a different e-mail from their support mailbox with the solution. Hope that all things are fine and dandy now. :)

 

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Hill

Hill posted about 8 years Admin

Sorry for inconvenience caused. Currently we are awaiting the response from our publisher and get you notify as soon as we got an updates from them.

 

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T

Tibor posted about 8 years

Hi,


It's been 4 days since i submitted this issue, does the cdkey key have any ETA when it will be solved ?.


Thank you

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Elizabeth

Elizabeth posted about 8 years

You are most welcome Tibor and thank you as well for your kind patience once again. :)

 

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T

Tibor posted about 8 years

Hi,


Alright, i understand, thank you for the update.

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Elizabeth

Elizabeth posted about 8 years

Hi Tibor,

The CDKey team has received and reported your issue on 5895766. They will provide you a reply once we receive updates from the publisher. :)

Thank you for your kind patience and cooperation.

 

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Claressa Jayne

Claressa Jayne posted about 8 years

 Hi Tibor,


Unfortunately we unable to activate the code for you, but we able to escalate your case to the code publisher for further assistance. Do check on your email for this order update and reply with the required screenshot on the email. Once we have receive your email and screenshots, we'll forward the information to the publisher for further action.


Thank you.

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