Solved
issue with nintendo $10 eshop code
hill
said
over 3 years ago
Hello. Jiajun. Can you please take another screenshot from the Offgamers order page showing the pincode(s)/CDkey(s) so we can escalate to our respective department to check for you. Thank you.
Elizabeth
said
over 3 years ago
Hi JiaJun,
Regarding your inquiry, we advise for you to kindly submit to us a screen shot of the following in order for us to get this issue reported to the CDKey management so that they can investigate this issue with the publishers of the code as we have no direct access to the publisher's systems.
1> Screenshot of your order showing the code you have received
2> Screenshot of the error you received on your account during redemption
Kindly do not crop the pictures and you may save them as .jpeg/.png
format. Attach them and email it to support@offgamers.com . We await your swift response.
hi! sorry the issue is solved already. i've managed to redeem the code thanks.
Claressa Jayne
said
over 3 years ago
Glad to know jiajun :)
jia jun
Hey, I've recently bought 2 $10 Nintendo US eshop code from you guys and have tried to key in both codes. None of them works and gives me the same error. I've taken a picture of the error and will attach the file.