Well i think this is not the first time off all you buyers and maybe it happened too you too
as you can see i bought some gold via offgamers Server Eu lucci ,and i didnt receive any gold on it... i quoted 2 suport and see what they answer
Ticket ID: 27883
Thank you for contacting us!
Please be informed that the new order have completed and the developer have confirmed that the Gold has been provided less than 5 minutes when the order completed:
Anime Pirates (EU) Account: firstname.lastname@example.org
Top-up ID: 91147
Top-up Status: Reloaded
Publisher Ref ID: 586989
Should you have any inquiries or require any assistance for your order, do not hesitate to send us your inquiries. We're always ready to assist you as best we can.
(Customer Experience Team)
Ticket Resolved - [#27883] ...
Dear Blaze Iuri,
The agent who was taking care of your request has indicated that your Ticket (#27883) has been resolved.
Please note that if we don’t hear from you in the next 48 hours, we will assume that the your request has been resolved and this ticket will be closed automatically.
OffGamers Support Team
We have escalated the issue to our respective department for further checks with Prodigy and we shall get back to you immediately once there's any update from Publisher. We thank you for your patience and apologized for any inconveniences caused.
Pertaining to your inquiry in regards to the Issue for order 5742093, we are pleased to inform you that our respective team had receive update from publisher that the Issue has been resolves and delivered the gold to your game account now. Kindly contact us again shall the Issue still persist