Sick of "Verifying". Want delivery NOW. : Support Center

james posted over 8 years ago

Due to the length of this post, we will be locking this topic.

Users with the same issue can start a new topic to address your complaint so we can better assist you =)

1 Votes

james posted over 8 years ago

Hello Selim,

Your order has been submitted for Processing after you have updated your billing information and you should receive your gold shortly after this.

We apologize for the delay and the inconveniences caused.

1 Votes

S

Selim posted over 8 years ago

pls check in my order ''veriyfing'' i want delivery

#5948587

1 Votes

Yap posted over 8 years ago

Hi Sebastian,

Sorry about your order. Your order is now in processing status. You may proceed to contact the seller by using the built-in chat system on your order page.

1 Votes

S

Sebastian posted over 8 years ago

Same for me. Getting tired of this.

"Please verify via your paypal-email" I have done that and yet nothing.

Just as I wrote this, it worked.

0 Votes

Claressa Jayne posted over 8 years ago

Hi Ismail, sorry for the hold up. Your order is completed and we apologize for the delay as there has been some issue with the verification. Do contact us again if you any inquiries on your order at anytime.

1 Votes

I

Ismail posted over 8 years ago

I should wait for verifying up to 24 h?! Thats the mail i got

1 Votes

Elizabeth posted over 8 years ago

Hi Nguyen,

Seems that the verification procedures are completed and so is your purchase. We apologize for the delay and shall you have any further inquiries, kindly do not hesitate to inquire with us at anytime.

0 Votes

Aiman posted over 8 years ago Admin

Hi Nyuyen,

We have forwarded your submission to the respective department for review now. Once the document has been approved, we will proceed with your order accordingly and notify you via email. We thank you in advance for your patience and we do apologize for any inconvenience caused.

1 Votes

N

Nguyen posted over 8 years ago

Hi,
I have the same problem. My order is #5920020. I submitted all documents as required. Please check them and send me the code now.
Thanks

1 Votes

Aiman posted over 8 years ago Admin

Hi Vlad,

It appear your order already been completed and we already reply your previous ticket as well for the update. Kindly refer to the following steps to view the code :

1> Go to http://www.offgamers.com/my_account/

2> Click on your order number "5900650"

3> Click "Show Code"

0 Votes

V

Vlad-Valeriu posted over 8 years ago

I am in the same situation with Order Number: 5900650. Verified all there is to verify and haven't received the codes yet.

0 Votes

Aiman posted over 8 years ago Admin

Hi Joseph,

It appear that your order has been cancelled due to Proxy/VPN Issue. Therefore, we advise for you to try place new order again without using any Proxy/VPN and it should be proceed accordingly. We thank you for your patience and we do apologize for any inconvenience caused.

0 Votes

J

Joseph posted over 8 years ago

Hey I currently have a purchase that says it is pending verification but as far as I am aware my account is now verified and I was wondering what the hold up was?

0 Votes

Claressa Jayne posted over 8 years ago

I'm sorry Marc, your order 5845194 was canceled due to security issue. We suggest you to check your email regarding on the order status. It seems that the payment for this order has been refunded back to your Paypal account.

0 Votes

M

Marc posted over 8 years ago

My paypal accounts says its been debited. Did many order on this site through credit card but now with paypal its on verifying since hours... Checked its mail and spam no mail. Whats the deal?! Order: 5845194

0 Votes

james posted over 8 years ago

Hello Johan,

It appears that you have successfully verified your Paypal email address and your purchase has been completed 10 minutes after the order has been processed.

Thank you.

0 Votes

Elizabeth posted over 8 years ago

Hi Johan,

Our sincerest apologies for the delay. We have checked on your order and it seems that the Gold has been traded. We hope that everything went smoothly for you. :)

0 Votes

J

Johan posted over 8 years ago

I have the same problem, my order is just saying "verifying" and I need my products asap! My order number is

#5841931

0 Votes

Aiman posted over 8 years ago Admin

Hi Janick,

We have processed the order now and you may contact the Seller via build-in chat on the order page to notify the Seller for delivery. We apologize for the delay and inconvenience caused.

0 Votes

J

Janick Klausen posted over 8 years ago

I updated both my name and verified my PayPal. I'm a regular customer, and I expect fast delivery! My order is still "verifying" and I need my product RIGHT NOW! Please do something about this, right NOW!

0 Votes

Yap posted over 8 years ago

hi Kamran,

Your order is now in Processing status. You may proceed to contact the seller by using the built-in chat system on your order.

0 Votes

K

Kamran posted over 8 years ago

Same problem for me. Any chance we can get this sorted??

0 Votes

Hill posted over 8 years ago Admin

Hello. Your order has been cancelled upon to your request and your next order should be fine since you have verified your paypal email and updated your name. Thank you.

0 Votes

A

A posted over 8 years ago

i verified the email and made sure the name was updated

0 Votes